There have been a few reports of random rebooting after the Galaxy S7 was updated to Android 7.0 Nougat. Most likely there will be some kind of repair fee (probably around $70). Contact Samsung support at 1-800-Samsung and arrange to send your phone in for repair.In any case, there’s really only one course of action available for those afflicted. The cause of this isn’t always clear, but the fact that it protrudes makes accidental damage quite likely. There have been a number of reports about the Galaxy S7 camera lens on the back spontaneously breaking. If you reformat the card you may be able to start using it again, but you’ll lose all the files on it. Your last option is to format the card, but that will wipe it.Go to Settings > Storage and tap Mount next to your SD card. Give it a few minutes, then turn your S7 off again, reinsert the SD card and turn your S7 on. Then turn it off, take the SD card out and start it up again. Go to Settings > Storage and tap Unmount or the eject icon next to your card. If that didn’t help, then restart your S7 without the SD card.Restart your Galaxy S7 with the SD card in it and see if it works.The first thing to try is removing the SD card and sticking it into your computer or laptop to see if you can retrieve the files on it.It’s also a good idea to decrypt them, but if it’s too late for that, there are some things you can try. It’s always a good idea to back up SD cards before a major update. The general consensus seems to be that it’s related to having an encrypted card before the update. This, unfortunately, means that all the files on the card are inaccessible. We’ve seen some complaints about the MicroSD card being corrupted after updating to Android 7.0 Nougat. Contact Samsung, your carrier, or your retailer and ask about a repair. ![]()
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